Mark Higgins is the Director of Motor Carrier Experience at The Port of Virginia. Mark began his career in the Port of Virginia as an assistant operations manager for APM Terminals in 2005. Mark joined the APM Terminals Virginia Project team in 2006 where he developed the Semi-Autonomous Remote Operator Program which transitioned conventional Rubber Tire Gantry (RTG) crane operators into a semi-automated operating environment. Mark was a key contributor to the original VIG project where he held numerous roles related to automation and the implementation of high technology into terminal gate operations. In 2011, Mark went on to implement a new high technology gate at NIT while maintaining high levels of functionality to motor carriers using the site. In 2016, he became the project manager for the new $42 million NIT North Gate project, which opened in late June 2017. Mark has been a major contributor to the development of the truck reservation platform that was first developed in New York and that has since been deployed at VIG and NIT. Mark is a recognized leader in gate technology and truck reservation systems. Mark is a 2003 graduate of Louisiana State University where he studied Information Systems and Decision Sciences.